Traveler’s Reviews and Client Testimonials

Together with a friend I traveled for the first time to Uganda where we spent nine amazing days exploring the country from May 23-31, 2012. For us it was a trip of a lifetime! We could have never imagined how impressive the beauty of Uganda  was and we were welcomed in such a friendly manner, everywhere. We had booked a pre-organized safari of nine days with Insight Safari operator. Overall, everything was well arranged…. You can read more about our exciting safari in the individual sections by clicking the link  below…and enjoy the photos! ( These clients published the photos and their experience on their blog  here, )

Sussanne , Austria



safari Uganda reviewsHello Rachel,

All was perfect while on our Uganda safari with Insight Safari Holidays. You driver guide Edward was very punctual, friendly, helpful, very relatable and had plenty of info to share.  Our safari vehicle was large and spacious comfortable even on Murram roads, water was provided in the car -a great touch good for viewing Wildlife when on top open. All our expectations were fulfilled; we saw everything with great views and pictures. Generally the arrangement of the whole trip was impeccable. Keep doing what you are doing and you will have many more happy customers.

So, dear Rachel thanks once again for making our trip a successful one.

Greetings from Scotland, UK!

Sarah Daly





Gorilla ReviewsThank you letter from Thomas Guy

Calah, this is a short notice to say thank you for organizing the 5 day gorilla and wildlife safari to Uganda.  We were really impressed   with the friendliness and reliability of your driver guide Edwin who drove and guided us while on the safari with your company. You offered  quality and excellent services right away from the safari pre planning stages, and the little touches like agreeing to pick us at the Airport on day one of our safari at no extra cost and this helped to save some monies on our side.

The gorilla tracking experience was so amazing and accommodation at Buhoma lodge offered a nice view of the Bwindi forest, a perfect place to stay since it is near the meeting point for the  gorilla trek.

Thanks for recommending this trip to us, I would definitely   recommend to friends in California.

Regards, Thomas Guy
California, USA





gorilla watchingCALAH   at Insight Safari Holidays a Travel agency in Uganda – Africa was so wonderful! She knew what we wanted for our Safari,she was accurate in answering emails, she provided all the safari details and more information on various lodges with clear pictures and links directing us to the lodges from the web site, she suggested lodges in Bwindi park that we would not find on our own. When we had a minor issue with our flight from Nairobi to Entebbe, she was available to contact Kenya Airline and this was solved immediately. We cannot stress what a pleasure it was booking our holiday with Calah the tours Manager and HIGHLY recommend Insight Safari Holidays.

We were so lucky to have found your website (  and Calah.  We only wish you success in your business and we wish we could use your services for other destinations out of Africa.

What are your overall comments on the trip and Insight Safari Holidays?

Calah was excellent and she carefully took her time to listen to what we wanted and this helped to work together in planning our trip.  Our guide was extremely knowledgeable and had all the information about Uganda and he was in position to advise us.  We have been on many interesting vacations for the past 5 years and this Africa Holidays is the best vacation ever!

What were the most enjoyable or memorable parts of your trip?

Our most memorable part of the trip was getting closer to the mountain gorillas in the jungle forest! We had no idea that this would happen. At one point, a gorilla come closer to me,   actually brushed the fingers on my shoulders.  It was generally a life time experience and everything about the gorillas was great.

David and Kelly, Australia




Dear Calah

gorilla trekking reviewsA memorable safari of the year 2012.

I and my wife Hanna were a little worried about the long drive heading to  Bwindi where we tracked the gorillas and the drive from Kibale to Murchison falls National Park despite your excellent information and advice you gave before we booked the tour with you. But we must say that Uganda’s beauty won us over in every way. The lovely and friendly people in Uganda, the gorilla tracking experience was exhilarating, the comfortable accommodation and nice food, the stunning views of Kabale hills and the vegetation. We experienced the longs of   9 to 10 hours. We also got the feeling that Uganda can be visited during any time of the year and for high seasons everything has to be booked in advance due to high demand.  We met some great people.

Manuela & Hanna, Denmark




safari uganda trekDear Rachel,

We have just returned to the snow and the cold in Austria, but with wonderful memories of our gorilla trek and wildlife 11 days. You offered us quality and excellent services. Keep it up! We were very pleased with the worm welcome we received from your staff on arrival at Entebbe Airport and the choice of accommodations you choose for us.  We were security conscious about traveling to Africa specifically Uganda since it was our first time to visit Africa. We were worried about wiring the 60% deposit to a foreign country not until when you provided scanned copies of our gorilla permits including our personal details. Your itinerary covered all the activities, well detailed information and perfect for us and we will definitely recommend Insight  Safari Holidays  to friends.

Cordially, Dianne ( Austria)



Hello Calah & Rachel, We wanted to thank you and the team at Insight safari Holidays for a wonderful trip organized for us. All went on well right from the first to the last email .The itinerary, lodges but mostly our guide Ronnie who took care of us throughout our safari was amazing! The trip exceeded our expectations and we were 100% satisfied with   your services. We wanted to thank you again and all the team at Insight safari Holidays who made our trip a success. Please, do not hesitate to us feel referees in the future.

Karen and Petra , Germany




safari reviews in AfricaHi Rachel,

I hope all is well with you? Sorry for not sending you this message earlier but life has been pretty busy since our return from Uganda.

First of all, Brigitte and I would like to thank you for all your assistance in putting together our safari and a special thanks goes to Abdu who made our trip an unforgettable experience!  We very much enjoyed every moment of the safari!  The only disapointment was on the last day because we could not make our way to Ishasha to see the tree climbing lions due to the closed bridge…we really would have loved to see them…but, again, we understand that this is not something you could not have planned for.
Overall. the safari was excellent and we brought back a lot of ever lasting memories from your beautiful country! …and we definitely will recommend Insight Safari to our friends!

Best regards.

Brigitte  and  Susanne from Austria


Hand written response form   from Sophia Castilo Click here

Hello Calah . Thank you so much for helping make our dream adventure to Uganda come true . Everything was amazing but there is one thing I regret. When we were on our way to go gorilla trekking , Sam took us to this cafe stop at the equator and there was an amazing hand crafted wall decor of mountain gorillas . I regret not getting it because it was so amazing and I absolutely loved it. Is there any way your staff can find a way for me to have it here with me ? Thank you for your time and patience

Sophia and Christiana  ( USA)




Hello, Calah!

We had such a great experience on our safari to the falls. We were all very impressed with both drivers and their knowledge. We would like to request Sam to drive me for my Gorilla Trek, as I would feel safe with him. And the group of 7 from Young Nurses (Dianes group) leaving October 6 would like to have Sam drive them too for their Uganda gorilla trek.

Thank you for your assistance.

Nicole Zanoni  from Canada  (
Dear Calah,
As we did not have the time to fill out the evaluation form, we wanted to use this opportunity to give you a feedback on the trip we had booked with you last week.In general it was an amazing trip and Hamid was the best guide one could wish for. Not only was he always on time, drove safe and secure even during night hours, he also
had a lot of knowledge about places, animals etc. and offered a lot of insight. He was always kind, tried to fulfill every wish we had and was a very pleasant travel companion.
An absolute gem in your staff! We can only recommend him to other travelers.
The accommodation and the food in Bwindi was good and the staff was warm and welcoming as well. The car we used was in good condition and we did not face any problems with it.
The gorilla trekking itself was a once in a lifetime experience with local staff being very friendly and well informed.It was great that you were able to secure the permits for us and then for Anders at very short notice and you were available for communication most of the time.

Best regards,




Dear Calah,

I hope you are well.

I wanted to take the opportunity to thank you for the wonderful trip. It was an amazing experience and I loved every minute of it.

In particular I am grateful that you managed to arrange the whole thing at such short notice and that you were patient when my plans kept on changing.

Many thanks again.


P.S. I am hoping to do a day trip to the white water rafting on Saturday – do you have anything available?
Rhiannon Thompson (USA)